Mobile account access

Account management 24 hours a day

You can pick up the phone and check your balance whenever you want 24 hours a day, 7 days a week and load your Sprout Account Visa Debit card.

OPEN AN ACCOUNT

Check your balance and load funds

Checking your account is simple and quick. You don’t need to speak to a customer account manager to do this.

You just need your 16 digit card number from the front of your Sprout Account Visa Debit card.

Call 0333 202 3642 (10p per minute from a BT landline but could cost more from other networks and mobiles), select the option to check your balance and load funds to your card, enter your 16 digit card number, enter the required security answers using your keypad and you will be told what your account and card balance is.

You can also check your balance and load funds using your Mobile Phone – see online account access for more information.

You can use our automated system to: